FINANCE DEPARTMENT

“ ” My wife and I went car shopping for the first time at Napleton we were met by JOE Sanchez. He was absolutely the best!!! He explained in detail All the features on the Honda CRV we were interested in took us first test drive was absolutely so pleasant to work with. It was a great experience. Then...

“ ” We had a fantastic experience with Napleton’s and recommend Luis for all your car needs!

“ ” John and Chris were a huge help!

“ ” No nonsense pricing. Low pressure sales.

“ ” Eric was very kind and made sure information was clear and expectations were managed throughout the buying process. He listened to what we were looking for and took the time to go over all options. A big thank you to Eric R. and John A.

“ ” I am a disabled person and I needed to replace my crv. Danial Marreck made it so easy to get the crv I wanted. He was a great help with the purchase. Napleton didn’t have the color scheme I wanted but he called me the same day and told me that he sourced it and it was delivered to Napleton....

“ ” Our salesman Joe and manager John A made our purchase easy and simple. Great experience

“ ” If this is my 4th car from Napelton Honda, they must be doing something right! Johns Aspru and Chris are Excellent to deal with and fast to get it done. Everything we talked about over the phone was exactly what I got during the time of delivery of my cars. My 2026 Honda Ridgeline and my 2026 Honda...

“ ” I had a great experience. Mike M. And Johnny A were so helpful. Thank you!

“ ” We worked with Mike M and Johnny A and it was a very smooth process from start to finish! Highly recommend!

“ ” On a road trip between MN and IN. Our Honda had an issue. LUCKILY, we pulled off and were 5 minutes from Honda Napleton. We pulled in, described that we were 4 hours from home. They understood our situation, made time for us, pulled a part from another car that couldn’t be serviced and had us...

“ ” I have worked with both John A. and Chris W. on my last two Honda leases, and they have been wonderful! They make the process so easy and such an enjoyable experience. Would highly recommend buying or leasing here!

“ ” Colton, Rob, and Mike M. are a class act!

“ ” I worked with Mike M. and Johnny A for my trade in and new purchase. I cannot express enough how wonderful it was to work with them through this process. They both made it easy, worked with my budget and made the process seamless. They were direct and straight forward, didn’t try to upsell and...

“ ” Everything went so smoothly with my CRV purchase! Devan (sales representative) and John (sales management) were both professional and easy to work with. They answered questions and gave suggestions while never making you feel pressured. Overall, just a great experience. Highly recommend both of...

“ ” Today I purchased my very first car at Napleton Loves Park. John A & Chris W were awesome to deal with and made my experience so pleasant. I will be recommending them to everyone I know when they’re looking for a car.

“ ” I bought a car recently and had the best experience. If you are going to buy a car do it at Napeltons. I was frustrated with all the other dealerships I worked with. Was able to get a car at a great price without tons of hassle from here. Also request Alyssa she was a great person to work with on...

“ ” Great service by Evelin M (sales rep) she answered all my questions and was very helpful! Did her best to make sure I was taken care of the same day! She expressed interest in everything I wanted from my car! The manager John A explained everything in detail and made me feel comfortable with my...

“ ” Greetings. In the end we did not buy a car from this dealership but nonetheless Colten was such a great sales advisor. Very helpful, polite, prompt, knowledgeable. Furthermore, zero pressure sales tactics. A welcomed change. I wish him all the success that he deserves. Marc.

“ ” Devan Glenn and John Azpuru provided great service and took the stress out of buying our new Honda! See them for all of your new and used car needs

“ ” John vang was wonderful! He helped me get into a 2026 Honda crv with no hassle! I told him exactly what I wanted and he made it happen! I was dreading this process for weeks before biting the bullet but I wish I would’ve done it sooner, we are just so grateful for John and his team at Honda!...

“ ” Great customer service and cars

“ ” Great Experience! Would recommend to anyone looking for a Honda. Helpful and knowledgeable team!

“ ” We just had an incredible experience at Napleton Honda in Rockford, IL! Colten Kuhnau was seriously amazing—he went above and beyond to make sure my husband and I left with the perfect vehicle. His professionalism, kindness, and attention to detail made the whole process smooth and enjoyable....

“ ” Had a great experienced with Honda Napleton working with Mike Massaro and his General Sales Manager John Azpuru. They did everything to make sure you are a happy and satisfied customer. This was our maybe 6th times around of having Honda cars with me and my husband. If you are on the market of new...

“ ” I had a good experience at Napleton’s Honda. Joe S. was very helpful and very patient throughout. We appreciate his help and everything he he did for us to get the car we wanted. Also, sale Manager John A. was very helpful. Both of them were very professional and answered every questions. Thank...

“ ” excellent service, friendly and useful Evelin and Christ went out of the way to provide answers to all our questions

“ ” Thank you so much too John a., Joe.s, and Jim s. At Napleton honda for helping me get my new CRV! Nice and easy and super helpful during the whole process! Thanks!

“ ” Christopher Woods and John Azpuru really helped me out and got me into a brand new 2026 Civic. World class treatment from this dealership.

“ ” While traveling from Wisconsin to Tennessee we needed a quick oil change. Justin was great. He was able to perform the service quickly and get us back on the road. Thank you so very much.

“ ” 34 Year Honda Loyalist here. Broke a coil spring on my 2020 Odyssey. I have a local (not Honda) mechanic who couldn't find one, anywhere in Illinois except Peoria and Love's Park. BOTH of my former dealerships in Countryside and Oak Lawn were extremely unhelpful, even rude, with my attempts to find...

“ ” Had a great experience with Napleton Honda! John Azuru made finding the vehicle I wanted a priority. He, along with Joe Sanchez and Keith Montoya made it a quick and seamless experience. I would highly recommend the team at Napletons. Thanks guys!

“ ” Shout out Napleton Honda for there terrific service to help me purchase my new 2026 hrv (super clean btw). Eric was awesome and he showed me everything I needed to know about the purchase, as well as the car and its features (since I’m used to driving a 2005). Also shout out John Azpuru super...

“ ” I always equated buying a car with going to the dentist for a root canal. But Napleton Honda changed my perspective. Eric, my amicable and knowledgeable salesman steered me through the complex journey of buying a new vehicle . Thanks for answering all my questions and showing me how all the buttons...

“ ” I had Alyssa as a carsaleswoman and she went above and beyond for me! Was such a great experience and can't recommend her enough, she made it easy, was professional and made sure everything was to my expectations! As a first time car buyer everything was a breeze. Jim in Finance is also great too!

“ ” Colten Kuhnau and John Azpuru were GREAT to work with! Seamless transaction even being 2 hours away out of state. Had everything ready to go when we got there and just needed to sign paperwork to go! Thanks again for everything!

“ ” Alyssa was very professional, very knowledgeable and has a great sense of humor. It was a pleasure working with her. She helped us purchase our 3rd Honda. I won’t own anything else.

“ ” Alyssa, Chris L and John made the process of purchasing my new car a less stressful experience. They were so knowledgeable and pleasant to work with, I would like to recommend them highly to anyone in the market for the perfect car. I feel confident that I will be receiving exceptional customer...

“ ” The customer service is good, but they do not always have what you need

“ ” Very small location 3 stars for checking my tire pressure

“ ” At my 100,000 service “after market” spark pugs were used - I didn’t find out until moving out of the area and needing them replaced at a new Honda shop/location. I would only recommend this place to others who like to cut corners for cost purposes.

“ ” Bought a vehicle back on July 12th, today is December 18th and i still have no license plate. Countless emails, calls to the dealer, a BBB complaint and still nothing. I drove for months with an expired temp tag, I have been sent a second temp tag and it expires in two days. Buy somewhere else,...

“ ” I just bought a car from this dealer the price we agree on they didn't give me I trust them I haven't keep up on them but after one week when I check my paperwork they changed me full price I feel like they cheat me I was very disappointed with this dealer please stay away from this dealer

“ ” The lack of morals in leadership is astounding and I refuse to ever support another napleton business again.