Tom Charter,
Since I am the only person that has driven our new Accord to date, I guess that I am the only person qualified to tell you how much we are enjoying our new "ride." It is the BEST! If you recall, this is our fourth Accord and each one is better than the previous one. There is no other way to describe it other than a "DREAM." The ride is great. The handling is excellent, the acceleration is super and the look is the best.
I was hand washing it in our driveway a week or so ago. A neighbor walked over and checked it out. He sat in the front seat, the back seat, he had to look in the trunk and under the hood. When he was done, he had given the car a complete examination. Although he is a GM guy, he was very, very impressed.
Tom, you are absolutely great to work with. We want to thank you again for the great service. The next time we are in Rockford area we will stop in and say hello.

John,
We are very happy with the CR-V & Mother-in-law likes to too as she can get in and out of it easier than my Accord. We will give you all "5s" when they call....
(John Palumbo)

Lisa,

Thank you for keeping touch. You did a fantastic job during the sales transaction and I do appreciate you maintaining contact. When the opportunity presents itself I have spoken very highly of Napelton and have encouraged my friends and contacts to leverage your dealership where possible. (Lisa Jerutka)

Our family has dealt with Napleton's ever since moving to Illinois over fifteen years ago. I have nothing but good things to say about them. If you are looking for a low pressure car buying experience just head over to Napleton's on Riverside and they will take care of you (ask for Chris Locke).

I just purchased a used car from Napleton's on Riverside in Rockford. I explained to my salesman (Larry Bergquist) what I was looking for and how much I could afford . He found me a used Camry that has low mileage and also the exterior and interior condition was excellent. I was treated by everyone with the utmost courtesy and having driven my car for approx. 1 month, I am so pleased with the car and the entire transaction.
I would highly recommend Napleton's to all my friend and family.
Linda M.

This was my first experience with Napleton Auto. However, Tom Charter is the go to guy! I have bought several cars from Tom now. He used to work at another dealer. And when he moved, so did I. The latest vehicle was to be a company car. The boss told me to get something inexpensive and to do it fast. It needed to be big enough to haul a few cases of product as well as be comfortable enough to be behind the wheel up to 8 hours a day every day. I gave Tom everything the new vehicle should have. Within an hour he called me up to let me know he found what I needed. He got us a great price for a great car. I have never been disappointed with Tom's results. He goes above and beyond what is necessary. I have 1 more kid needing to get a car in about a year. We definately will be giving Tom and Napleton another call.

John Palumbo
Thank you! I am happy you called me about this car. It is running great and no problems! Great find. It was a pleasure to do business with you, when I am in the market to buy again, I will contact you first as you are a great salesman!
 
Make it a fun day,
Rebecca & Michael